Troubleshooting
Start with the smallest check that separates a client problem from a Pod problem.
| Symptom | First check | Guide |
|---|---|---|
| Nothing can connect | Open http://POD_IP:3000 on the same LAN | Connection |
| Browser works, iOS or Dial does not | Use manual IP; check discovery and permissions | Connection |
| Core does not start | Read sp-status and sp-logs | Core |
| Temperature does not move | Check the side, target, water level, and thermal status | Core |
| No biometrics | Check side/date, sensor activity, and module services | Core |
| Schedule fires at the wrong time | Verify device clock and timezone | Schedules |
| Dial is red or very dim | Check night mode and wake it | Dial controls |
Report a useful issue
Include the Pod generation, product versions, expected behavior, actual behavior, steps to reproduce, and a short relevant log excerpt. Remove passwords, pairing codes, device identifiers, and private sleep data.
The community Discord is another place to ask for help.
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